Agents that answer, qualify and book, around the clock.
Voice and chat agents built on your services, pricing rules and tone of voice. They hold real conversations, update your tools and pass the hard cases to a person.
Channels
One agent brain, two ways to talk.
Call agents and chat agents share the same knowledge and rules, so customers get the same answers wherever they reach you.
Hear the flow
What a booking looks like.
Switch between a call and a chat to see the steps the agent takes and the systems it updates.
What they handle
Work your team repeats every day.
We start with the one or two conversations that take the most time, then widen the agent as it proves itself.
Booking and rescheduling
Checks live availability, books the slot, sends confirmations and handles changes.
Lead qualification
Asks the questions you would ask, scores the answers and routes hot leads to a person.
Questions and pricing
Answers from your own material: services, policies, opening hours, how an engagement works.
Confirmations and reminders
Calls or messages to confirm orders and appointments, and logs the result.
After-hours coverage
Picks up when your team is offline and leaves a clear summary for the morning.
Handoff with context
Transfers to a human when a request is outside its rules, with the conversation attached.
Guardrails
You set the rules. We log everything.
We define what the agent may say, what it must never do and when it escalates. Every conversation and outcome is stored so you can review it.
Connected to your tools
Calendars, CRMs, SMS and email, payment links, Google Sheets and any system with an API or webhook.
Reviewable
Transcripts, summaries and outcomes land in your CRM or a sheet, so you can spot what to improve.
Questions
Before you start.
What can an AI agent handle for my business?
Common first jobs are answering questions, booking and rescheduling, qualifying leads and confirming orders. We start with the one or two conversations that take your team the most time.
Can the agent pass a conversation to a person?
Yes. We define when it should escalate, for example for complaints or requests outside its rules, and it hands over the conversation with a summary.
Which tools can it connect to?
Anything with an API or webhook, including calendars, CRMs, SMS and email, payment links and Google Sheets. We confirm the details for your stack on the first call.
How do I see what the agent said to customers?
Conversations and outcomes are logged to your CRM or a sheet, so you can review them and we can tune the agent.
Process
From first call to live agent.
Small first version, tested on your real scenarios, then widened.
Map
We walk through what you do today and pick the first thing worth building or automating.
Prototype
A rough version you can click or talk to, tested against your real scenarios.
Build
The full build with your tools connected, plus logging so you can see what it did.
Tune
After launch we review real use, fix what misfires and extend what it handles.
Related
Want an agent on your phone line?
Tell us which conversations take the most time and we will propose a first version.