AI chatbot vs AI agent: what is the difference?
A chatbot answers questions. An agent can also look things up and take action. Here is a plain explanation and how to decide which one you need.
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Notes from the studio
Practical writing on AI agents, automation, and building websites and products that work.
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What is an AI voice agent and how does it work?
An AI voice agent answers calls, understands what the caller wants and takes action. Here is how it works, where it helps and where it should hand over to a person.
How to choose the first job for your AI agent
Start with one conversation that repeats every day. Here is a simple way to pick it, and what to measure once it is live.